FinScope 2005: Financial Inclusion (Zambia)

Abstract

The FinScope 2005 was a nationally representative survey measuring access, usage, perceptions and demand patterns on financial services and issues to create insights into how consumers source their income and manage their financial lives. The survey aimed to establish credible benchmarks and indicators of access, provide insights into regulatory and market obstacles to growth and innovation, and highlight opportunities for policy reform and innovation in product development and delivery.