FinScope 2009: Financial Inclusion (Zambia)

Abstract

The FinScope survey tool was developed by FinMark Trust as a nationally representative survey of consumer perceptions about financial services and issues. FinScope provides insights into how people source their income and manage their financial lives. It looks at the use of, and demand for, financial services as well as attitudes, vulnerability, coping behavior and consumption patterns. By exploring the use of informal as well as formal financial products, FinScope aims to create a picture of the role that the formal and informal sectors play in a country's financial market.