Impact of diversity and inclusion within organisations

Abstract

The available evidence on the impact of diversity on individual/team/organisational effectiveness in organisations is inconclusive and mixed as to its beneficial and negative outcomes. The majority of the literature seems to focus on private firms; who have reaped business benefits from equality and diversity, but not all firms, in all contexts, at all times. Knowledge about how, when, and why diversity and diversity management affects effective performance and organisational outcomes is limited. K4D helpdesk reports provide summaries of current research, evidence and lessons learned. This report was commissioned by the UK Department for International Development