Scientific Publication

Listening to communities in insecure environments: Lessons from community feedback mechanisms in Afghanistan, Somalia and Syria

author(s) Ruppert, L. - Sagmeister, E. - Steets, J.
from UK Foreign, Commonwealth & Development Office (FCDO)
permalink open
themes
regions
  • Western Asia
  • Asia
  • World
  • Eastern Africa
  • Sub-Saharan Africa
  • Africa
  • Western Africa
  • Southern Asia
citation

Ruppert, L., Sagmeister, E., and Steets, J. (2016) ‘Listening to communities in insecure environments: Lessons from community feedback mechanisms in Afghanistan, Somalia and Syria’ Resource Paper from the Secure Access in Volatile Environments (SAVE) research programme, Humanitarian Outcomes. October. Ruppert, L., Sagmeister, E., and Steets, J. (2016) ‘Listening to communities in insecure environments: Lessons from community feedback mechanisms in Afghanistan, Somalia and Syria’. Briefing Note from the Secure Access in Volatile Environments (SAVE) research programme, Humanitarian Outcomes. October

Publications and datasets provided via GARDIAN

Abstract

In insecure environments, where humanitarian staff have limited opportunities for face- to-face interactions with communities, achieving accountability to affected populations is more complex and often requires a mix of approaches. Community feedback mechanisms can be a valuable tool to strengthen community engagement, to increase local support and to improve the quality of humanitarian programming. This Secure Access in Volatile Environments (SAVE) resource paper presents findings on the effectiveness and appropriateness of community feedback systems in Afghanistan, South Central Somalia and Syria. The research involved consultations with crisis-affected communities, aid agencies and donors, as well as a review of relevant documentation and literature

Open original